Cookie Policy
Last updated: 28 February 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
2. How We Use Cookies
We use cookies on prok9.co.uk for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| wordpress_sec_* | WordPress authentication (logged-in users only) | Session |
| wordpress_logged_in_* | Identifies logged-in users | Session |
| wp_woocommerce_session_* | WooCommerce shopping basket session | 2 days |
| woocommerce_cart_hash | Stores basket contents for caching | Session |
| woocommerce_items_in_cart | Indicates items are in the basket | Session |
| prok9_cookie_consent | Stores your cookie consent preference | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our website. They collect information anonymously. These cookies are only set if you click "Accept All" on our cookie banner.
| Cookie | Purpose | Duration |
|---|---|---|
| Jetpack Stats | WordPress.com analytics — page views and visitor counts | Session |
Functionality Cookies
These cookies enable enhanced functionality and personalisation:
| Cookie | Purpose | Duration |
|---|---|---|
| wp-settings-* | Stores user interface preferences (logged-in users) | 1 year |
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
- Stripe — for secure payment processing at checkout. See Stripe's Privacy Policy.
- Instagram (Meta) — if our Instagram feed is displayed on the homepage. See Instagram's Privacy Policy.
4. Managing Cookies
You can control cookies through our cookie consent banner when you first visit the site. You can also manage cookies through your browser settings:
Please note that blocking essential cookies may prevent parts of the website from working correctly, particularly the shopping basket and checkout.
5. Changes to This Policy
We may update this cookie policy from time to time. Any changes will be posted on this page.
6. Contact
If you have questions about our use of cookies, please contact us at info@prok9.co.uk.